Nov 2

A second opinion

A drive for quality is everything. It’s not just about wanting your work to be better. It’s about expecting it. Here’s the problem – a lot of people won’t tell you when your work is not good enough. They’ll be polite if they’re your friends or colleagues and, if they’re a client, they’ll soon just work with someone else. Responsibility for quality control is ultimately your own.

Where this becomes tricky is when you are across an area you aren’t familiar with. I remember this when making the Dino Dog app, for example. I know if an animator is giving me their best. But a coder? I had no idea. I didn’t know good code from bad code. Having gone through that process, I have a far better sense of what is possible and how but that was a real challenge for me.

Sometimes I’ll see potentially good work that is let down by one aspect (all too often, the visuals) and I understand how that can happen. The person who is at the top is kind of like how I was with coders and their creative person is telling them that it’s good work when really it’s not good enough. That can happen. And the longer it goes on, the more you associate that work with ‘good work’ when, actually, you’re way off.

Some work is simply not good enough and you won’t get anywhere with it. Harsh, right? Yup. But it’s true.

So how do you avoid that? First, your own drive for quality has to be very strong. I feel that comes with doubt as part of the package. Yes, people like to list the virtues of confidence but, if you’re sure your work is great, will you ever aim for better? If you go in doubting the work is good enough, you will challenge yourself and others to look for better. But the other thing you need to get, to avoid the cases where you simply don’t know, is a second opinion. A real second opinion. And like I wrote right up there in the first paragraph, friends and colleagues will be polite. You need to keep asking until you get an answer that is hard to hear.

Hearing your work or that of your team is not good enough can hurt. But it’s what will help you make that work better and that’s what you need if you are going to do well. Push hard for that second opinion, especially if the first opinion was “it’s great”.

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